Privacy Policy

Effective Date: 23 October 2025

This Privacy Policy explains how M/s. Ermunai Organic Farm Foods (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (ermunaiorganicfarmfoods.com). By using our website, you agree to the collection and use of your information as described here.

1. Information We Collect

We collect the following types of data:

A. Personal Information

• Name, Email Address, Phone Number
• Billing and Shipping Address
• Account login credentials (encrypted)

B. Payment Information

• Payments are processed securely through our partner Razorpay.
• We do not store your card or bank details on our servers.
• Only transaction confirmation and reference IDs are stored for record-keeping.

C. Usage Data and Cookies

• IP address, browser type, pages visited, and visit timestamps.
• Cookies help us improve your shopping experience. You can disable cookies in your browser settings.

2. How We Use Your Information

• To process orders, payments, and deliveries.
• To communicate order confirmations and delivery updates.
• To enhance your browsing and shopping experience.
• To comply with legal obligations and prevent fraud.

3. Data Sharing and Disclosure

We do not sell your information. We share limited information only with:

• Payment partners like Razorpay for secure transactions.
• Delivery partners for order fulfillment.
• IT and analytics providers who help us improve the site.
• Law enforcement when required by law.

4. Data Security

We follow strict data protection practices and SSL encryption to protect your personal data. However, please note that no online transmission is 100% secure.

5. Your Rights

• You can request access or correction of your data.
• You can unsubscribe from marketing emails anytime.
• You may request deletion of your account data by contacting us.

6. Contact Information

If you have any questions or complaints about our Privacy Policy, please contact:

M/s. Ermunai Organic Farm Foods
📧 ermunaiorganicfarm@gmail.com
📞 +91 9841231996 / +91 9840752833
📍 Plot No. 8, Ramalingam St., BFI, Muraliram Srinivas Flats, Ullagaram, Chennai - 600091, India